Overview
The employee meets and seats customers, takes down their orders, serves them with tableware, food, beverages, and accompaniments, and then clears the used dishes and settles the customer's accounts according to business rules. Customer requirements will be addressed, the wait staff will be assisted, all stations will be fully stocked, and all locations will be kept clean and hygienic. They wash and put away dishes, clean the floors and food prep areas, replenish supplies, wipe tables, and take out the garbage.
Typical day at work
Food & Beverage Service Stewards are responsible for ensuring smooth operations in the dining area of restaurants, hotels, and other food establishments. Their roles include setting up tables, taking orders, serving food and beverages, and clearing tables. Stewards maintain cleanliness and hygiene in the dining area, handle customer inquiries and complaints, and assist with inventory management. Their roles include setting up tables, taking orders, serving food and beverages, and clearing tables. Stewards maintain cleanliness and hygiene in the dining area, handle customer inquiries and complaints, and assist with inventory management.
Abilities and Aptitude needed
They must be dedicated to working hard and possess the physical stamina to be on their feet and move throughout their shifts. Customers should find them nice and helpful, and they should be able to work well in groups. A pleasant, polite, and respectful demeanour is required. They should be able to work well as a team and provide excellent customer service. Physical stamina is essential to work long hours on your feet. The ability to work a variety of shifts, evenings, weekends, and holidays It is also necessary to have excellent communication and organising abilities.
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internship
Interns learn about service standards, menu knowledge, and proper table etiquette. Interns may also gain exposure to inventory management, event coordination, and customer service procedures. This internship offers an opportunity to develop communication skills, enhance teamwork abilities, and understand the dynamics of the food and beverage service industry. Internships can be found in hotels, restaurants, resorts, event management companies, and other food service establishments.
Career outlook
Stewards can work in a variety of settings, including hotels, restaurants, and cafés. Many people in this industry, particularly in the wedding and party planning industries, grow their businesses. These individuals may begin by aiding in the organising of events for people they know or through other social connections, eventually growing into a full-fledged event planning company. They may design larger, higher-paying events or lead a group of stewards who are each in charge of a different area of the planning process.