Overview
A housekeeping manager of a hospital or hotel is in charge of keeping the lobby, guest rooms, and any other public areas clean. You'll be responsible for hiring, training, and supervising other cleaning personnel, as well as assigning assignments and conducting performance reviews and assessments. All correspondence with clients, vendors, and cleaning employees is handled by the Housekeeping Operations Manager. Manages and carries out the day-to-day operations of the business function, including service problems, labour efficiency, scheduling, and service delivery.
Typical day at work
Abilities and Aptitude needed
Housekeeping staff should be enthusiastic about maintaining a clean environment. It is necessary to be able to take the initiative and lead others. They should be familiar with the equipment sterilisation procedure. They should have good communication skills. They should be able to effectively communicate both orally and in writing, as well as pay attention to details. They should be able to listen well. They should also be able to work in a group setting.
Pathways
Entrance Exam
Courses
Best Colleges
Industries
internship
Interns assist in overseeing daily operations, including staff supervision, task assignment, and quality control. They gain practical knowledge in inventory management, budgeting, and scheduling. Interns may also contribute to improving processes, implementing hygiene and safety standards, and addressing customer concerns. Internships can be found in hotels, resorts, hospitals, and other hospitality or facility management settings.
Career outlook
Housekeepers are frequently employed in hotels, although they can also work at residential facilities or private residences. Room cleaners, maids, house cleaners, room attendants, and housekeeping assistants are all terms used by employers to describe these workers. A housekeeping manager would operate from a hotel office for at least part of the day, arranging schedules, employing personnel, and completing other tasks. They may, however, be required to spend time in other areas of the hotel, such as managing and training employees, conducting inspections, and communicating with other hotel managers and executives.