How to become a Floor Manager

Floor manager is the one who carry out the assigned floor activities effectively. The floor manager ensures the smooth and timely completion of the floor duties. Floor manager ensures the speed, quality as well as the efficiency of the work that has been allocated. Floor Managers train and oversee staff and to ensure that stock is priced, packed and ordered. They are employed by retail establishments to interact with customers and direct staff. Floor Manager to supervise and organize all floor activity that includes monitoring staff, assisting customers and managing inventory. The Floor Manager is ensuring that all floor requirements are met.

• To supervise staff.
• To train staff to perform allocated roles.
•  To manage inventory.
• To assist customers with any requests or queries.
• To administer pay slips to staff.

The individual must have skills and abilities like excellent time management, planning and organizational skills, able to work and remain calm even under pressure situations, able to address and resolve any relevant issues, able to work with a diverse range of people and communicate with them effectively, maturity, high level of confidence and competence are required.