Course Description
Post Graduate Diploma in Service Management is a two years diploma course designed to equip students with skills that are needed in banking and financial services industries. The course curriculum includes topics such as Principles of Management, Financial Accounting, Fundamentals of Communication & Interview Preparation, Human Resource Management, Marketing Management, Managerial Economics, Strategic management, Cost Accounting, The Integrative Manager, Innovation Management, Mastering the Interview & Networking Skills, Functional Administration, Industrial relation & labour laws, Six Sigma, Services marketing, Customer centric organization, Total quality management, etc. The course helps the candidates to enhance skills in accounting, human resources, marketing, operations, and computer applications.